- All orders are shipped UPS Ground unless specified.
- Orders will be shipped within 5 to 7 business days of receiving it excluding weekends and Holidays.
- We ship orders to Hawaii, Puerto Rico and Alaska by USPS Priority mail when requested. There will be handling fee for shipment by USPS.
- Customer is responsible for all shipping charges.
- If you find any breakage, please inform us and the UPS within 2-3 business days.
- Any Discrepancy or breakage should be reported to Vd importers inc within 7 days of receipt. We will issue refunds for shortage and breakage. We will not ship the replacements.
- No merchandise will be accepted for return without prior authorization. There will be a restocking fee of 25% if you return the merchandise plus the shipping cost will be deducted.
